Survey: 2 million bank accounts robbed

Survey that shows online banking is being targeted more for fraud. Scary stuff. It seems, though, that most of the safeguards fall again outside the realm of the financial institution. We can do a better job of locking down online accounts but there is resistance from consumers who don't want to remember another password (or even a longer one). We can do a better job of educating users about the dangers but people are still being taken in by Nigerian emailers even with the almost steady stream of newspaper stories and consumer warnings. There are some great ideas for securing accounts (many of them detailed in earlier blogs) but nothing yet that is easy to implement and/or easy for users to adopt. Will we find a middle ground? Someday. Will we ever eliminate fraud? No. We just need to keep plugging away.